x6817's Privacy Policy

x6817 is a trusted online betting and casino platform operating for users in Bangladesh. We place the highest importance on our users' privacy and believe that every individual has full rights over their own information.

This privacy policy ("Policy") explains how x6817 collects your personal information, how it is used, who it may be shared with, and what steps are taken to keep that information secure. This policy applies to our website, mobile application, and all related services.

By using x6817's services, you are considered to have agreed to the terms described in this policy. If you do not agree with any part of this policy, please refrain from using our services and contact us.

x6817 collects various types of information from its users. This information may be provided directly by you or collected automatically while you use the service.

2.1 Information You Provide Directly

When creating an account and using our services, you provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport details for identity verification
• Residential address
• Payment details such as bKash, Nagad, Rocket, or Upay account information
• Transaction history and financial transaction details
• Information provided when contacting the support team

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device information
• Browser type and operating system
• Session data and login times
• Page views, clicks, and navigation data
• Information obtained from cookies and similar tracking technologies
• Gaming activity and betting history

2.3 Information Received from Third Parties

In some cases, we may receive information about you from identity verification services or fraud prevention systems. This collection of information is always conducted within a legal framework and is used solely to ensure account security.

x6817 uses your information only for specific, lawful, and transparent purposes. We never use your information for unrelated purposes.

3.1 Service Delivery & Operations

• Creating, managing, and securing your account
• Processing transactions and managing financial activities
• Providing uninterrupted betting and gaming services
• Managing bonuses, rewards, and promotional offers

3.2 Security & Compliance

• User age verification (only those aged 21 and above may create an account)
• Detecting and preventing fraud, money laundering, and suspicious activity
• Ensuring compliance with responsible gaming policies
• Meeting legal obligations and regulatory requirements

3.3 Communication & Customer Support

• Responding to your support requests and complaints
• Sending important account-related notifications
• Sending relevant offers and promotional messages (subject to your consent)

3.4 Service Improvement

• Analyzing and improving the user experience
• Resolving technical issues on the platform
• Planning new features and services

x6817 does not sell your personal information to third parties. However, in certain circumstances, it may be necessary to share information with trusted partners in the interest of operating the service.

4.1 Service Provider Partners

We work with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay), identity verification, technology infrastructure, and customer service management. These partners will only receive the information necessary for their designated tasks and are required to adhere to our privacy standards.

4.2 Legal Requirements

We may disclose your information when required by a court order, government regulatory authority directive, or legal obligation. Such disclosure will always occur within a legal framework and only the necessary information will be provided.

4.3 Fraud Prevention

x6817 reserves the right to share relevant information with the appropriate authorities if fraud or money laundering is suspected on any account.

4.4 Business Changes

In the event of a company merger, acquisition, or asset transfer, user information may also be transferred. We will give users appropriate notice before such changes occur.

x6817 takes industry-standard technical and organizational measures to ensure the security of your information. We believe that a secure platform is a prerequisite for providing the best experience to our users.

5.1 Encryption

All your personal and financial information is protected through SSL (Secure Sockets Layer) encryption technology. Encryption is ensured both during data transmission and in storage.

5.2 Access Control

Access to your information is restricted to authorized personnel only. Each staff member is given access only to the information necessary to carry out their responsibilities.

5.3 Regular Audits

Our systems and data protection procedures are regularly reviewed and tested. Any vulnerabilities identified are promptly addressed.

x6817 uses cookies and similar tracking technologies on its platform. These help improve your browsing experience and maintain service quality.

6.1 Essential Cookies

These cookies are essential for keeping the platform running properly. They are used to maintain login sessions, ensure security, and remember your preferences.

6.2 Functional Cookies

These cookies save your language preference, screen settings, and other personalized configurations, so you do not have to reconfigure them each time.

6.3 Analytics Cookies

Analytics cookies are used to understand how users are using our platform. This information is aggregated and anonymized, and is used for service improvement.

You can disable cookies by changing your browser settings. However, please note that disabling certain cookies may prevent some features of x6817 from working properly.

x6817 retains your personal information only for as long as it is necessary or as required by legal obligations.

• All relevant information is retained for the duration of an active account
• Even after an account is closed, financial and transaction-related information may be retained for a specific period in accordance with regulatory requirements
• Information required for fraud prevention or legal claims may be retained for an extended period
• Marketing-related information will be deleted after you withdraw your consent

x6817 believes that every user should have control over their own personal information. To this end, we provide you with the following rights.

8.1 Right to Access

You may request a copy of the personal information we hold about you at any time. We will provide it to you within a reasonable time.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected. You can change some information directly from your account settings.

8.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, this right may be limited where there are legal obligations, fraud prevention needs, or ongoing dispute resolution.

8.4 Right to Withdraw Consent

You may withdraw your consent to marketing messages or optional use of your information at any time. Withdrawing consent does not affect the lawfulness of processing already carried out.

To exercise these rights, contact us at [email protected] or through live chat.

x6817 provides services only to those aged 21 and above. We do not intentionally collect any personal information from minors.

The age verification process at the time of account creation is mandatory. If we become aware that a minor is using our services, that account and all associated information will be deleted immediately.

If anyone, including a parent or guardian, believes a minor is using our platform, they may notify us at [email protected].

x6817 may modify or update this privacy policy from time to time. When changes are made, the updated version will be published on this page.

For significant changes, registered users will be notified by email or through a platform notification. Continued use of the service after changes have been made will be taken as your agreement to the updated policy.

We recommend that you review this page regularly so that you remain aware of the latest changes.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. x6817's support team is able to assist in both Bengali and English.

• Email: [email protected]
• Live Chat: Contact us 24/7 through the live chat feature on the website

We will make every effort to resolve all your requests as quickly and professionally as possible. Your privacy is our priority and we are committed to always being transparent on this matter.